Privacy Policy

Bokdia GroFin Business Services LLP ("Bokdia GroFin," "we," "us," or "our") respects your privacy and is committed to protecting the personal and financial information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you enquire about or apply for a loan, or otherwise interact with us, we may collect:

• Identity information: name, date of birth, PAN, Aadhaar, and other KYC documents as required under applicable lending regulations.
• Contact information: phone number, email address, business and residential address.
• Financial information: bank statements, GST returns, income tax returns, business financials, and details of the funding requirement.
• Security and collateral documents: where relevant to the loan, including property or other security documents.
• Communications: records of calls, WhatsApp messages, emails, and other correspondence with us.
• Website usage data: standard technical information such as IP address, browser type, and pages visited, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Assess loan eligibility, conduct credit evaluation, and structure a suitable funding solution.
• Communicate with you regarding your enquiry, application, or existing facility.
• Prepare loan agreements and other legal documentation.
• Comply with applicable legal, regulatory, and statutory requirements.
• Improve our services and website experience.

3. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal and financial information from unauthorised access, loss, misuse, or disclosure. Access to your information within our organisation is limited to those who need it to assess or service your funding requirement.

4. Sharing of Information

Bokdia GroFin is a principal lender — we fund directly from our own capital and do not source funds from third parties. We do not sell your personal information. We may share information only:

• With legal, financial, or documentation professionals engaged in connection with your loan.
• Where required by law, regulation, or a valid order of a court or government authority.
• With your explicit consent, for any other purpose.

5. Data Retention

We retain your information for as long as necessary to fulfil the purposes described in this policy, including to comply with legal, regulatory, accounting, or reporting requirements applicable to lending businesses in India.

6. Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to our legal and regulatory obligations to retain certain records. To make such a request, please write to us at info@bokdiafin.in.

7. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can control or disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: